Why managers need to be more comfortable with consistent communication

For employees, being supported by the wider organisation and culture are important. But often it's their relationship with their direct line manager that influences how someone feels at work. How can this relationship bring out the best in employees?

A study by Visier Inc. found that 43% of employees have quit because of a bad relationship with their line manager. 53% of respondents in the same study claimed to be considering leaving due to their manager. So, for employee retention, having a good relationship with their line manager is crucial for employee wellbeing.

Creating a good manager/employee relationship can be difficult. A study by Interact Software found that 69% of line managers are uncomfortable communicating with their employees. And 37% are uncomfortable giving performance reviews. Without open dialogue, the relationship may feel the strain, which can contribute to negative employee wellbeing.

Trust in employees is important. Showing staff that they are trusted can foster a strong relationship of mutual respect. A report from Payscale identified that 72% of workers who felt trusted claimed to be satisfied with their jobs. The first step in creating a strong relationship is to show that this trust extends both ways.

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