Increase Productivity & Engagement, with the Latest Employee Experience Techniques
Oct 30, 2024
Employee engagement and productivity are intrinsically linked.
An engaged employee is far more likely to be a productive employee and contribute more widely to business success.
A Gallup report found that businesses with high engagement scores report 22% higher productivity amongst their staff members. Similarly, a study conducted by the Harvard Business Review discovered that companies with engaged staff members see a 26% increase in their bottom line.
So let's look at employee engagement first.
According to Gallup’s survey data, 79% of UK employees are not engaged with their employer. This gap needs to be bridged in order to improve staff productivity, improve retention, and increase employee satisfaction.
Enhancing the employee experience can also have a great impact on engagement.
Kincentric reports that half of all global employees feel their workplace doesn’t deliver on the experience promised. It’s clear that employee experience can have an impact on productivity, and one of the strategies that companies are starting to adopt is the implementation of a hospitality mindset. Let's take a look at what a Hospitality mindset means.
A Hospitality mindset; the next biggest trend in employee experience.
We all have our favourite hotel. We remember the way if made us feel. The comfort of the surroundings, the hospitality, the joy we experienced with others. There’s a feeling of home to it, even though it isn’t.
Elevating the employee experience, and taking the next step in corporate hospitality, means bringing these principles to the office.
Great workplace hospitality is about the welcome, the service, and the fact that nothing is too much trouble for the staff. The right person front-of-house can be a professional best friend, someone who knows exactly what you need, exactly when you need it. Increasingly, this is what workplace employee experience specialists can offer.
Interested in seeing Employee Hospitality in action? Take a look at this case study; Hospitality led employee and visitor services for top London based pharmaceutical company at their new HQ.
If you’d like to learn more about introducing concierge services, and how this can positively impact productivity and engagement, contact Circles today.
