CALL: (800) 871-7778

GET STARTED WITH CIRCLES

PROFESSIONAL
SERVICES

Nearly one-third of Fortune 100’s Best Companies to Work For offer concierge services as a benefit to their employees. They know that life can interfere with work, and concierge services alleviate the stresses they cause. Rather than trying to “balance” competing work & life demands, Circles concierge services blend these competing demands, thus reducing the overall stress of the employee.

Circles world-class concierge teams, digital platforms, & vast partner network provide unique & memorable experiences for professional services firms & corporate consumers.

At Work

Errand Running Services
Plan & execute department & networking events
Suggest & book team/department dinners & meetings

At Home

+1 support for family members
Book personal travel & leisure activities with ease
Gift suggestions for colleagues, clients, friends & families

In the Community

Promote & plan charitable events
Locate volunteer opportunities
Support employee relocation & assimilation into new communities

During Life Events

Moving & Relocation
New Parent Support
Wedding Planning
Getting Ready for College

UNPARALLELED
ACCESS

Digital

Robust, easy to use web & mobile platform with integrated chat functionality
Local & national partner promotions & offers

Email

Confirmation receipt & personal promise date for follow-up
Clearly defined options & action items

Phone

Dedicated phone number with 24/7 availability
Customized welcome & scripting

HOW OUR PROGRAM WORKS

Delivery
Model

24/7/365 Access to dedicated concierge team via digital portal, phone, or email
+1 access for partner or spouse
Access to Circles network of 4,000+ vendors

Communication &
Engagement

Monthly newsletter and events calendar to drive engagement
Wallet cards, digital signage, intranet content, customized experiences etc.
Attendance at onsite benefit fairs & promotions

Data &
Analytics

Monthly reporting on utilization, time saved per request, satisfaction, engagement
Utilization trending to focus on continuous partner and team engagement

Business
Model

Pricing is Per Eligible Employee Per Month (PEPM)
Nominal one-time program startup cost
Requires a monthly eligible employee file
Minimum 12-month contract agreement

Performance
Measures

> 40% program participation
> 80 NPS score (Net Promoter Score)
3+ hours saved per request submitted

EXPECTED OUTCOMES

Reduction in employee stress & burnout
3+ hours saved per request
Improved wellness & engagement by assisting with their personal to-do’s while they work
Attract & retain the best talent in your industry
Comprehensive data analytics & trend reporting
Deliver industry-leading services & experiences for your staff

Learn More About Our Professional Services

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