CALL: (800) 871-7778
GET STARTED WITH CIRCLES

A WORK AND LIFE
PROGRAM SUPPORTING
YOUR TEAM

Circles programs are comprised of world-class concierge teams, a digital platform, and a vast partner network to provide unique and memorable experiences for consumers.

Optimize and deliver extraordinary and lasting brand engagements for your workforce by partnering with Circles Concierge.

At Work

Errand Running Services
Onsite Convenience & Amenity Services
Workplace Engagement Events
Admin & EA Support

At Home

Event & Party Planning Support
Booking Family Vacations
Household Service Requests & Appointments
Health & Wellness Support

In the Community

Promote & Plan Charitable/Volunteer Events
New Hire Support & Assimilation
Connection to Local Service Providers
Community Based Events

During Life Events

Moving & Relocation
New Parent Support
Wedding Planning
Getting Ready for College

PROGRAM
OUTCOMES

  • 3+ hours saved per request
  • Increased attraction and retention of talent
  • Improved work-life balance
  • Enhanced loyalty to your organization
  • Simplification of daily life tasks for team and partners

HOW OUR PROGRAM WORKS

Delivery
Model

  • 24/7/365 Access to dedicated concierge team via digital portal, phone, or email
  • +1 access for partner or spouse
  • Access to Circles network of 4,000+ vendors

Communication &
Engagement

  • Monthly newsletter and events calendar to drive engagement
  • Wallet cards, digital signage, intranet content, customized experiences etc.

Data &
Analytics

  • Monthly reporting on utilization, time saved per request, satisfaction, engagement
  • Utilization trending to focus on continuous partner and team engagement

Business
Model

  • Pricing is Per Eligible Employee Per Month (PEPM)
  • Nominal one-time program startup cost
  • Circles requires a monthly eligibility file
  • Minimum 12-month contract agreement

Performance
Measures

  • > 50% program participation
  • > +80 NPS score (Net Promoter Score)
  • 3+ hours saved per request submitted

THE NUMBERS

  • More than 22+ years supporting clients
  • 3.5 Million consumers served annually
  • Over 22 million interactions completed
  • 90% repeat users of our service
  • 3 hours saved on average per request
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