This new location will be focusing on improving the quality of life for patients and their family members coming to Rochester, MN for medical care. Circles will be handling non-clinical requests upon their arrival and throughout their stay under the brand International Patient Concierge Services. These services are complementary and offered to patients and their companions originating from the Gulf States, including; the Kingdom of Saudi Arabia, the State of Kuwait, State of Qatar, and the United Arab Emirates.
Some of the services provided will be:
- Pick up & drop off from airport with Arabic speaking representatives
- Local orientation support including Cultural events
- Sourcing accommodation and utility setup
- Banking set-up
- Mobile phone & internet connectivity
- Assistance with hospital registration, including medical intake forms
- Visa & extension of stay forms
“We are very excited to be part of the Rochester community and look forward to working with local businesses to ensure we deliver a superior patient experience,” said Wouter Broekema, CEO Circles, adding: “Our new presence in Rochester underscores our commitment and global leadership role in patient and visitor experience in the healthcare industry.”
Located in downtown Rochester near all medical services, the office will welcome patients and families from 7:00 am – 7:00 pm daily.
Circles is part of Sodexo Inc., which delivers services globally that enhance organizational performance, contribute to local communities and improve quality of life. The Fortune Global 500 company is a leader in delivering sustainable, integrated facilities management and food service operations. Learn more about Sodexo on its corporate blog, Sodexo Insights, and Circles.