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Healthcare

 

ONSITE – PATIENT & FAMILY

The on-site Concierge provides your hospital with a powerful, distinguished and visible benefit that caters to your patients and their families. From transportation and information requests, to delivering toiletries, patients rely on Circles Concierge to meet the non-clinical needs throughout their stay.

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PHYSICIAN & STAFF

As part of Circles commitment to help healthcare providers meet today’s challenges, our concierge and personal assistant services provide ease of mind to physicians, professional staff and employees alike. By assisting with day-to-day tasks and activities, Circles can alleviate some of their daily stresses, providing the time to focus on what is essential – the care of the patient.

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INTERNATIONAL PATIENT/VIP

International Patience Concierge Services (IPCS) supports destination & prestige hospitals with the ever-evolving & complex non-clinical needs of international patients & visitors. Our solutions are fully customized and include an extensive range of services to ensure your guests feel secure and well-cared for throughout the entire patient journey.

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COMMUNITY SERVICES

Promote a welcoming and inclusive culture to patients, visitors and staff alike by providing hospitality services that are the focal point of your organizational culture. Customizable to meet your specific needs, Circles community services program can generate a welcoming and stress-free experience.

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PATIENT ROUNDING

Circles supports a patient-centered philosophy by taking care of your patients and their families non-clinical needs, freeing up staff to focus on what is essential to outstanding patient care.

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PRE-ADMIT, WELCOME AND DISCHARGE CALLS

Today it is critical for hospitals to improve communication with patients before, during and after discharge. As studies have shown, early intervention after a patient is discharged help reduce admissions, increases patient satisfaction and improves the long-term health of the patient.

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