If you can ask for it, we can make it happen. Our always-on team is ready and waiting to help you provide a premium experience for your tenants. Give us a call, send us an email or speak to your front desk rep to get involved.
HOW A CONCIERGE HELPS YOUR REAL ESTATE PORTFOLIO
Tenants are looking more and more for personal services and experiences – this is your chance to give them what they need. You only one opportunity to make a first impression, and a concierge can help make it great, for every tenant and visitor.
- Attract tenants who can pay a premium rent by offering a premium experience – the service pays for itself through higher achievable rates
- Give tenants the experience they want but can’t get everywhere – become the obvious choice
- Achieve higher rental fees a packaged concierge service
- Increase marketability and perception of property value
- Improved tenant satisfaction leads to increased retention rates – happy tenants leads to buildings that are occupied for longer
- Create an inclusive, community-led space with boosted engagement and an easy way to roll out corporate initiatives (i.e. health and wellbeing)
Your hospitality manager will become part of the building’s culture and will help to create a warm and welcoming feel in the lobby.
Face to face concierge services:
- Organising events and showcases is a great way to give back to residents and corporate tenants in the building while building a community-led social space:
- Wellness events (yoga, massage, mindfulness)
- Local community day (best local produce, tasting days for restaurants)
- Beauty and selfcare (nail bars, hair salons)
- Retail (pop-ups, seasonal shopping events, discounts)
- Workshops (houseplant care, creative skills, personal growth)
PEOPLE-POWERED INSIGHTS AND DATA
Our team spend all day every day talking to people, getting to know them and helping them with their problems.
What this means is we understand what makes people tick. And when you understand them, you can help give them that they need to stay happy, stress-free and productive.
In real-terms, this raises engagement between the business and employees in a measurable, proven way. We can collate insights on any type of audience and any type of request and use it to create a culture based on engagement.
Want to find out more?
Download our Real Estate concierge pack here and discover how we can help your business.