Circles Hospital Concierge arms your hospital system with a unique, experience-focused program that caters all non-clinical needs of your patients and visitors. By having a system in place to handle the non-clinical requests, hospital staff is able to remain focused on the clinical necessities. Our customized approach allows you to build a program that addresses your direct challenges and remains flexible to aide in future developments.
Hospital systems have relied on Circles Hospital Concierge for assistance with reducing readmissions, increasing HCAHPS, pre and post discharge support, building amenity packages, rounding, welcome calls, hospital tours, service recovery, overflow support and much more.
For an easy way to keep your finger on the pulse of industry news around the patient experience, readmissions, the ever changing healthcare landscape and more, be sure to follow the Circles Hospital Concierge page on LinkedIn.
Watch this short video for a glimpse of how Hospital Concierge programs offered by Circles impacts the overall patient experience.